Job Listing: Adult Programs & Tours Manager
The Valentine - Richmond
Closes - open until filled
Title - Adult Programs & Tours Manager
Compensation - $45,000 - $50,000 plus benefits
Job Type - full-time
Apply - Please submit a resume and cover letter using one of the following options:
- -Email in Word or Adobe PDF format only to HR@thevalentine.org
- -Fax to the attention of Human Resources at 804.643.3510
- -Mail to Human Resources, 1015 E. Clay Street, Richmond, VA 23219
Please include salary requirements in your cover letter.
Summary - The Adult Programs and Tours Manager has primary responsibility for managing the museum’s adult education programs for public and private groups, onsite and off. This role collaborates with the Education and Engagement team to ensure that mission-focused programming is offered for adult audiences, including exhibition-related public programs, outreach programming and the Richmond History Tours program. Responsibilities include program development and scheduling, staff scheduling and management (Valentine Educators and Tour Guides) and program evaluation and tracking.
Job Responsibilities -
Programming Responsibilities:
- Collaborate with the Director of Education and Engagement (DEE) to ensure that mission-based programming, tours and materials for adult audiences are developed and delivered
- Oversee development of the Valentine’s seasonal adult programming schedules (Winter, Spring, Summer, Fall) in collaboration with DEE and other departments, including the Richmond History Tours program and exhibition-related events
- Collaborate with Education and Engagement team to work to develop strategic partnerships that expand upon and strengthen the Valentine’s programming and strategic plan
- Work with the DEE and Director of PR/Marketing to strategize promotion of Valentine programming via strategic outreach, social media, website and calendar listings
- Collaborate with Education and Engagement team to provide ongoing professional development and DEAI training opportunities for Valentine Tour Guides and Valentine Educators
- Occasionally coordinate programs during weekend and evening hours and fill in for Valentine Educators and Tour Guides when needed
Administrative Responsibilities:
- Serve as principal contact for reservations for Richmond History Tours program, adult interactive history programs and special group visits onsite (Valentine and First Freedom Center)
- Coordinate public programs and private program tour reservations, including confirmation, payments, staffing and associated facility / equipment arrangements.
- Collaborate with Visitor Services Manager to coordinate group visits onsite
- Collaborate with the Student Programs and Tours Manager to manage monthly staff schedule and annual performance evaluations for Valentine Tour Guides and Educators
- Contribute to departmental data and evaluation efforts including tracking attendance, program feedback, grant funding and marketing contacts
- Oversight of materials such as laptops, projectors and microphones
Other duties as assigned.
Qualifications -
- Bachelor’s degree in education, history, museum studies, or another related field
- 2-3 years of experience in an education-focused role
- Excellent customer service attitude, flexibility, strong communication skills, attention to detail and strong organizational skills
- Computer competency, particularly with MSOffice Suite (Excel and PowerPoint)
- Schedule that allows for weekend and occasional evening work
Physical Demands: The Adult Programs and Tours Manager must be able to use a telephone, computer keyboard and mouse; reach with hands and arms, speak for extended periods of time and listen. The employee is frequently required to walk and sit, as well as to lift and carry objects such as objects, boxes, books and files weighing up to 40 pounds. The Adult Programs and Tours Manager is occasionally required to stand, stoop or kneel. Specific vision abilities required by this position include close vision and the ability to focus. The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.